First login

TracefyHR has one front door for HR and Managers, a separate door for Employees, and a third door for Super Admins. Pick the one that matches your role.

Which login do I use?

Your role	Where to log in	What you need
HR or Manager	app.tracefyhr.com/login	Email + password
Employee	app.tracefyhr.com/employee/login	Email + temporary password from your onboarding email
Super Admin	app.tracefyhr.com/admin/login	System credentials

First-time employees: change your password

When your HR adds you to the system, you'll get an onboarding email with a temporary password. Use it to log in once — TracefyHR will then ask you to set a new password before you can use the app.

1. 1

   Open the email titled "Welcome to TracefyHR". Copy the password.

2. 2

   Go to app.tracefyhr.com/employee/login. Paste the password and your work email, then click Sign in.

3. 3

   You'll see a Set a new password screen. Pick a strong password (at least 8 characters, with a mix of letters and numbers). Confirm it, then click Save password.

4. 4

   You're in. The first time you log in, a short tour will highlight the parts of the portal you'll use most.

I can't log in — what now?

Try these in order:

• Double-check the URL. HR/Managers go to /login; Employees go to /employee/login. The wrong door will reject the right password.
• Reset your password. On any login page, click Forgot password? and follow the email link.
• Check your spam folder for the onboarding email — sometimes it lands there.
• Ask your HR to resend your onboarding email if it's older than a few days. Temporary passwords expire after 48 hours.

Related

• Set up your company — for first-time admins
• Tour the dashboard — get oriented after login
• Updating your profile — change name, email, or password later